RAM Agencies Mitel Corporation Dealership, is a leading provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user.

 

 


               RAM Information Technologies - Townsville & Brisbane, Queensland.

  TOWNSVILLE: PHONES ONLY
67 Leyland Street, Townsville, 4814
Phone: 07 4775 2255 .. Fax: 07 4775 2277
Email: info@ramagencies.com.au
BRISBANE: COMPUTERS ONLY
1/26 Navigator Place, HENDRA, 4011
Phone: 07 3632 4555 .. Fax: 07 3632 4550 ..
Email: brisinfo@ramagencies.com.au
Designed/Managed
nq webdesign

Mitel's broad portfolio of solutions provide ....

  • advanced voice, video and data communication platforms,
  • desktop phones and Internet appliances,
  • intuitive applications for customer relationship management and mobility,
  • messaging and
  • multimedia collaboration.

With a foundation of success in enterprise communications, Mitel now focuses its efforts on Internet Protocol (IP) and the benefits it enables through the convergence of voice, video and data over a single broadband network. These new IP-based communications platforms are designed to allow customers of all sizes to seamlessly implement and/or migrate, in an evolutionary manner, without sacrificing any of the features or functionality of traditional Private Branch Exchange ("PBX") and Key Telephone Systems ("KTS").

Through best-in-class strategic relationships Mitel can offer businesses the choice and flexibility of an end-to-end converged Local Area Network or seamless interoperability with any existing infrastructure.

Mitel 3100 Integrated Communications Platform
(under 50 users)

Mitel Networks 3100 Integrated Communications Platform. The Mitel® 3100 Integrated Communications Platform (ICP) is an all-in-one communications solution that allows small businesses to enjoy functionality and benefits previously only available to large corporate enterprises.

The 3100 ICP provides comprehensive features for small businesses for 50 users and under by integrating a telephone system, Local Area Network and high speed Internet access into a compact, installer-friendly package that is exceptionally easy to use.

With hundreds of features and services available right out of the box, including voicemail, auto-attendant, a router and browser-based management, the 3100 ICP is the ultimate convergence solution for today's progressive small business professional.

The 3100 ICP connects to DSL and cable modems to provide a plug-and-play communications solution that includes:

  • A telephone system which is optimized for 10 to 50 users.
  • Embedded applications such as voice mail and an auto-attendant.
  • A computer network with a Layer 2 Ethernet switch, router and two 56K dial-up modems.
  • An Internet gateway with connection to a DSL router.
  • Interoperability with a wide array of business telephones, peripherals, and a PC-based softphone.
  • Remote access via RAS connection or Virtual Private Network (VPN).
  • Simplified browser-based system management.
  • Access to a wide range of applications and services such as teleworking, virus protection, and firewall through the Mitel Managed Applications Server.


Mitel 3300 Integrated Communications Platform
(30 to 60,000 users)

3300Mitel® 3300 Integrated Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 30-60,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless gateway. Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN. The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.

Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the 5230 IP Phone - integrating two of the most used business tools (PDA and phone) to deliver real benefits to the user.

The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).

Mitel 3300 ICP provides:

  • Seamless IP Networking across multiple sites.
  • Resilient, robust switching.
  • Support for industry standard networking protocols such as
    Q.SIG and DPNSS.
  • 500+ telephony features.
  • Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless gateway.
  • Support for the broadest range of IP desktop devices within the industry today.
  • Web-based user interface that allows for easy programming of desktop phones.
  • Hot desking, allowing users to change any extension to their own
    802.3af compliance for power over Ethernet.
  • Support for touch-of-a-button, drag-and-drop video and audio conferencing.
  • Industry standard APIs and support for third-party applications through MiSN.
  • Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones.

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