Customising BusinessPhone with special applications. As computer telephony expands into more spheres of business, niche suppliers are producing specific software to increase productivity and cost-effectiveness. BusinessPhone Businesslink allows you to make the most of third party applications by providing you with the capability to integrate them into your existing system. |
The right impression... and the functions you need. Desktop telephones are the most visible part of any business phone system. The digital phones in the BusinessPhone range are functional, efficient and comfortable to use, and solidly constructed. And with their sleek, modern looks, they compliment all office interiors. Advenced cordless handsets, and specially adapted phones for operators mean you can choose exactly the functionality yur staff require. And dedicated operator and agent support software bring extra power of CTI to the desktop |
Is it for me? For most small and medium sized enterprises there's a BusinessPhone configuration tomatch your special requirements. BusinessPhone has a number of modifications for specific applications. If you run a hotel. conference centre, nursing home or hospital, you'll find the BusinessPhone Hospitality solution will give you dedicated features and functions designed with your specific needs in mind. |
Improving your bottom line. BusinessPhone makes your business more efficient. We've designed the system to use least-cost routing, voice messaging and a choice of wide area networking approaches to cut your call costs and improve your cash flow. And logging of abandoned incoming calls means you can call back potential customers who may have hung up before you had a chance to answer. |
Will BusinessPhone help me work more effectively. Yes. With a range of features and functions you won't find in other business communication systems of equivalent size. BusinessPhone can give your staff the tools they need to work more effectively. Like Automatic Call Distribution, screen pops of database information, powerfull directory searching and PC-based support for operators and agents. |
How can I always be available to my customers? With BusinessPhone, you can use a cordless phone when you're away from your desk. There are even ruggedised cordless phones for demanding environments. You can redirect calls out of hours, or play recorded information on gold. Callers can leave voicemail messages, or the operator can give and take messages using a messaging and information system. |
Effective call centres ... any size. With BusinessPhone, a call centre of just a few call-handling agents is a cost effective proposition. BusinessPhone call centre solutions match every level of inbound and outbound call activity. And specialist software supports agents and supervisors to give you vital management information and complete control. |
Benefit from Computer Telephont Integration. With BusinessPhone, a call centre of just a few call handling agents is a cost-effective proposition. BusinessPhone call centre solutions match every level of inbound and outbound call activity. Ans specialist software supports agents and supervisors to give you vital management information and complete control. |
Even more functions. The BusinessPhone system architecture allows you to increase fuctionality, as well as capacity, at any stage. So you can buildin advanced call-handling and Computer Telephony Integration (CTI) aoolications when your office gets busier. Or you can add integrated cordless extensions and voice messaging as your staff find they need to be away from their desks more often. |
No limits to growth. The system capacity is scalable in small steps, up to 200 extensions at a single site. Networks can be as large as you like... you can even create networks with both BusinessPhone and Ericsson MD110 systems that can accommodate thousands of extensions. |
What size business is right for BusinessPhone. BusinessPhone is a cost effective communication system regardless of whether you deploy as few as eight extensions in a single office or as a branch of a large organisation through to installations requiring maximum size and functionality. |
For the way you work. BusinessPhone is uniquely adaptable, so it's rightfor you what ever business you're in. Hotels, manufacturers and exhibition centres. banks, education institutions, travel agents and cnstruction companies... all have found that BusinessPhone best meets their needs. |
Enhancing productivity. Cost-effective communication makes a real difference to growing business. BusinessPhone provides least cost routing, integrated cordless phones, access for homeworkers, and information and messaging systems to boost your productivity. |
Adding value. BusinessPhone keeps pace with business innovation by providing more functions in the core system that competing products, and by providing a range of optional modules to enhance functionality even further. As well as an IP gateway, PusinessPhone offers Computer Technologh Integration (CTI) applications, office and ruggedised cordless extensions, inter-office networking, call centre functionality and voice messaging. |
How is BusinessPhone more flexible? BusinessPhone is modular, so you buy only what you need now and add more capacity and functionality when you're ready. From eight to 200 extensions, a single office or worldwide network, the efficient design of BusinessPhone 50 and BusinessPhone 250 systems means that both versions have tremendous growth potential without needing extra hardware. |
Protecting your investment. With BusinessPhone, your investment in the core communication platform is safe. The modular structure of the system means new boards can be added at any time without affecting the other system features and functions |
Ready for the IP Telephony Future. The BusinessPhone IP telephony solution was designed to ensure that current Business Phone Users would be able to benefit from the new functionality while protecting and enhancing their existing investments. The result is an IP migration strategy for BusinessPhone, rather that a completely new IP-based system. This simply requires anintegrated IP board and a software upgrade for your BusinessPhone. |
Can I use IP now? Yes. The BusinessPhone core system's IPU board means you can build networks of BusinessPhone systems that can share a single IP network. You'll benefit from the cost savings by using your data infrastructure for both voice and data. |
What is BusinessPhone? An advanced communication system for small and medium sized organizations that provides you with vital information about youe business... reduces your costs... and allows you to offer superior service to your customers. BusinessPhone is available in two versions. BusinessPhone 50 housed in a compact cabinetand catering for up to 64 extensions, |
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In the enterprise telephony space, Ericsson's product lines include the MD110 family of PBXs, the WebSwitch line of IP PBXs and voice over IP gateways, IP telephone handsets, unified messaging software, and call center solutions. Mouse over a topic below for more
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